Railway ministry puts out food tariff in trains: Rs 50 for lunch, Rs 30 for breakfast

The ministry also asked passengers to file complaints if and when they are charged higher than the listed price.

By: Express Web Desk | New Delhi | Published:March 21, 2017 1:54 pm
The Railways Ministry has issued a rate card for its catering services.

The Railway Ministry on Tuesday issued a rate card for its catering services to address the grievances of passengers after complaints of food and beverages being  charged higher on trains. The ministry also asked passengers to file complaints if and when they are charged higher than the listed price. In a tweet, the ministry said, “Know the rate list of Indian Railways catering. In case of any discrepancies must reported to @RailMinIndia: We work for you 24×7 #Awareness.”

The ministry also released a video listing the prices of the items after it held a round-table conference on catering services, attended by representatives from food and beverage industry, government agencies, self-help groups and railway officials. The delegates at the conference laid out their concerns regarding complaints filed by passengers on food items, describing it as “poor quality, less quantity and over-charging.”

According to a report published in The Hindustan Times, angry passengers have posted complaints on grievance portals and social networking websites regarding the quality of food and catering services offered by the private vendors employed under IRCTC. As per the contract signed by the private vendors, they are supposed to follow the pricing laid out by IRCTC.

Union Minister of Railways Suresh Prabhu last month had launched a new catering policy for Railways separating the functioning of the cooking and its distribution on board to address complaints made by passengers regarding quality of food served. Introducing the policy, Prabhu had said that the food will be prepared in the base kitchens while providers from the hospital industry will be employed for distribution of the food. The move is aimed to attract major food industry players in the market to link up with Railways.

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  1. I
    indian
    Mar 21, 2017 at 12:32 pm
    Good decision. We need transparency
    Reply
    1. K
      Krishna
      Mar 21, 2017 at 3:36 pm
      Why is only Veg image shown. Is there a link to the full menu - we non veg'ns are getting anxious.
      Reply
      1. K
        Krishna
        Mar 21, 2017 at 3:38 pm
        do note - tax is extra!
        Reply
        1. R
          Raman Ravi
          Mar 21, 2017 at 9:42 am
          Railway food a sure shot recipe for food poisoning.
          Reply
          1. H
            Harikrishnan
            Mar 21, 2017 at 12:43 pm
            Excellent intiative. Now it is up to the pengers to ensure that in case of violation, it is notifed to the ministry as above.
            Reply
            1. A
              Anurag Srivastava
              Mar 21, 2017 at 9:11 am
              Railway ka kaam gadi chalana hai na ki khana khilana. It is suggested that in order to avoid you stomach from getting upset, it is preferable to carry your own food in the train, which are dry in nature.
              Reply
              1. I
                indian
                Mar 21, 2017 at 11:50 am
                Atleast this government is working against corruption!!
                Reply
                1. F
                  Feku
                  Mar 21, 2017 at 1:41 pm
                  give me your location and postal address i will send the bag of lizard ney. You can finger lick it.
                  Reply
                  1. F
                    Feku
                    Mar 21, 2017 at 3:01 pm
                    Food price is already high in train from long ago.. what is there to hike price? The quality of food and hygenic and cleanliness should be maintained and for maitaining cleanliness a like hike is not a problem but when food prices in train go lower the quality is guaranteed to be usless and more dirty.
                    Reply
                    1. F
                      Feku
                      Mar 21, 2017 at 12:42 pm
                      This is nothing. Let the food be priced higher it doesnot matter. But what about hygenic? The food packets are kept near to toilets and flys fall above it like they are hungry for 1 month. The cooks may have made ney with lizards. The cooks put their finger in their nose and spread it in the rice or neys. Who will see to all these hygenic? Most people fall ill, stomach problem, dysentry after eating train food. Unless hygenic measures are not practiced it can never be good. Even some potatoes, onions are kept rotten for 2 weeks or 1 month and served with chicken. And breads are not fit for consumption after 1 day. But in some trains the bread smells like s..h.i.t. for 5-6 days rotten bread are served.
                      Reply
                      1. T
                        Tutu420
                        Mar 21, 2017 at 10:13 am
                        Well it was a long pending task. Only thing is TIE should mention 'hospital' in the place of ' hospitality'.
                        Reply
                        1. K
                          K.Kasinath
                          Mar 21, 2017 at 12:07 pm
                          Good decision taken by the railway minister
                          Reply
                          1. K
                            Karan
                            Mar 22, 2017 at 7:24 am
                            Hi, Could somebody please tell me who does catering in the Indian railways is it IRCTC or Comesum.lt;br/gt;lt;br/gt;For Example When I travel from Delhi To Mumbai by BDTS GARIB RATH EXPRESS ( Train Number 12910 ), when I order food I am told about a Comesum Veg Thali for Dinner/Lunch which costs Rs 150/- and when I ask them they say they are private caters and don't offer IRCTC approved food and rates, i.e. Dinner/Lunch which costs Rs 50/- only.lt;br/gt;lt;br/gt;Kindly help, if they are suppose to offer IRCTC approved food and rates on this train and most importantly are they employees of IRCTC or with Comesum so that I can understand it better and accordingly be informed and take appropriate action if they don't follow the IRCTC specified rates.lt;br/gt;lt;br/gt;Thanks for your help in advance
                            Reply
                            1. K
                              kavita
                              Mar 21, 2017 at 11:08 am
                              leave train for small people like us and u travel by flights. Start too end everything is awesome.
                              Reply
                              1. K
                                kg
                                Mar 21, 2017 at 8:34 am
                                Actually train food has become so good and value for money that it is better to buy a platform ticket and eat at the station then at the dirty restaurants around the stations.It is very clean, wsome and tasty.Thanks to the world cl imported automated food processing and ng machines they have installed.Definitely India is changing for better.
                                Reply
                                1. H
                                  hfk
                                  Mar 21, 2017 at 1:18 pm
                                  also with these rates the food quany is very very less!!!lt;br/gt;there will be two parattas..but as big a coin.. Railways needs to standardize things!!!
                                  Reply
                                  1. H
                                    hfk
                                    Mar 21, 2017 at 1:17 pm
                                    y no chicken served??
                                    Reply
                                    1. A
                                      Ananta Kr.
                                      Mar 21, 2017 at 1:13 pm
                                      please send me a bag of lizard ney. Seems FEKUS nowadays eat that and forget their real names.isn't it?
                                      Reply
                                      1. V
                                        victim
                                        Mar 21, 2017 at 9:52 am
                                        My god ...and corrupt railway caterers charged Rs 150 for lunch/dinner. My relatives traveled last by Sampark Karanti and this is how much they were charged. Rs 10 for tea and 20 for water bottle. Didn't railway officials know what was going on?lt;br/gt;lt;br/gt;Please improve complaint mechanism to enable citizens to file complaint should they face any discrepancy.
                                        Reply
                                        1. A
                                          APPAVOO S
                                          Mar 21, 2017 at 12:38 pm
                                          At least I know the prices are there rightly,instead of the fleece that occurs daily,HONESTY IS THE BEST POLICY is finally at work,KUDOS to the minister of RAILS
                                          Reply
                                          1. N
                                            Naveen
                                            Mar 22, 2017 at 4:24 am
                                            there is no levy of tax on ood provided in trains..
                                            Reply
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