Indian passenger alleges misbehaviour by Chinese airline staff, India takes up issue with China

China Eastern Airlines denied the allegation saying that after checking related materials and the airport CCTV footage, it found news reports about the incident did not conform to the fact.

By: PTI | Beijing | Published:August 13, 2017 12:12 pm
Chahal even suggested to Swaraj to issue an advisory for Indian transit travellers to avoid transiting through China.

India has taken up with China a complaint filed by an Indian passenger alleging misbehaviour with Indians at the Shanghai Pudong international airport by the staff of a Chinese airline, sources said today. The matter has been taken up with the Shanghai Foreign Affairs Office of the Chinese Foreign Ministry and Pudong airport authorities after it was brought to the notice of External Affairs Minister Sushma Swaraj, sources told PTI.

Meanwhile, China Eastern Airlines has denied the allegation saying that after checking related materials and the airport CCTV footage, it found news reports about the incident did not conform to the fact, state-run Xinhua news agency reported last night. “Instead, the airlines employees offered meticulous service,” the airline said in a statement. The company claimed that it is dedicated to providing quality flight service for passengers around the world.

Earlier, media reports said that North American Punjabi Association executive director Satnam Singh Chahal wrote to Swaraj alleging that he noticed that at the exit gate of the airplane for wheelchair passengers, ground staff was insulting transit Indian passengers. Chahal, who travelled on August 6 by China Eastern Airlines flight from New Delhi to San Francisco, had to stop at Shanghai Pudong to catch his next flight of the same airlines for San Francisco. He said when he complained to concerned Airlines he was shouted down by the official.

“I noticed from their body language that they were frustrated from the rising border tension between India and China,” Chahal was quoted as saying in the letter, apparently referring to the nearly two-month long standoff between Indian and Chinese troops at Doklam in Sikkim section.

Chahal even suggested to Swaraj to issue an advisory for Indian transit travellers to avoid transiting through China. Last month, China had issued a safety advisory to its nationals in India to pay close attention to their safety and take precaution for their security to avoid being affected by prevailing anti-China sentiment.

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  1. G
    Gopu
    Aug 15, 2017 at 11:32 pm
    China is a rogue state. It has only muscles. But no decency. It is a third rate country pushing fake products world over. Their peope are like rats.
    Reply
  2. K
    Kamal Pasha
    Aug 13, 2017 at 10:12 pm
    Indians are not liked in any country because they are ugly, smelly and uncivilised.
    Reply
  3. Z
    Zee
    Aug 13, 2017 at 7:14 pm
    omly came across this news so I decided to comment here. I worked as an airline ground staff for an airline at San Francisco Airport (SFO) for a while, and I can say that Indian passengers do have a bad re tion for requesting wheelchair services. The wheelchair request from Indian passengers we received, as well as received by some other airlines I know, were disproportionately higher comparing passengers of other nationalities. Amongst these Indian passengers, many of them were actually quite fit—showing no problem of walking while not on the wheelchair. In fact, many of them, quite annoyingly, only opt for wheelchair service because passengers with disabilities have priorities when going through securities and customs, as well as boarding flights.
    Reply
  4. T
    Telangana
    Aug 13, 2017 at 3:57 pm
    in 1962,India In the war fiasco,after the one year later,Nehru mad and died,Since then,Indian to become the Inferior racial and clown and joke in the eyes of Chinese and Westerners,1962 China Dare to suddenly initiative to attack India, India fiasco, 2017 India why not Dare initiative to attack China? Modi and Indians are all cowards ! will be always the ridicule object of Westerners and Chinese,hahaha
    Reply