Giving toffees instead of change for tickets

Giving toffees or chocolates to passengers in lieu of balance payment of the journey fare could now land the Haryana Roadways conductors and officials issuing tickets in trouble.

Written by Varinder Bhatia | Chandigarh | Updated: April 9, 2014 11:06 am

Giving toffees or chocolates to passengers in lieu of balance payment of the journey fare could now land the Haryana Roadways conductors and officials issuing tickets in trouble.

The Haryana Roadways department has now decided to penalise such employees. The department had been receiving complaints from passengers,who allege that the conductors are not refunding them the balance amount.

The complainants alleged that while the balance amount may be anything between Re 1 to Rs 9,the conductors often cite lack of coins or small denomination of currency notes and give toffees or chocolates to the passengers.

While investigating,the officers found that toffees worth only 50 paise or one rupee were being given as balance to the passengers in lieu of Rs 2 to Rs 3. Similarly a chocolate worth Rs 5 was being given in lieu of Rs 8 or Rs 9. The earnings were being pocketed by the conductors and other roadways officials who issue tickets to the passengers at bus stations across the state.

The instructions,issued recently by Haryana Roadways top officials,mentions that random checking shall be conducted to curb the menace. In case any conductor or ticket official is found indulging in such a practice,he shall be chargesheeted under major penalty that may cost him his job.

The roadways conductors,on the other hand,cite non-availability of coins and small denomination currency notes as a problem. “The department does not provide us with coins or small currency notes. When a passenger demands balance payment,we hand over some toffees or chocolates to them. We purchase those toffees and chocolates with our own money and later deduct it from the fare. It is not that we are minting money out of this,” a Haryana Roadways conductor told The Indian Express.

“We hope that the instructions will prove to be a deterrent for the conductors and other officials issuing tickets to the passengers,” said,Arun Kumar,Director General,Haryana State Transport.

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