One of the world’s most talked about startups, the San Francisco-based Uber, finds itself in the eye of a storm after one of the drivers in its network on Delhi allegedly beat up and raped a 27-year-old woman who had hired his vehicle.
Driver Shiv Kumar Yadav has since been arrested from a remote village in Mathura, but for a service that came to vogue “as the best way to request a safe, reliable” cab service in Delhi this has certainly come as a big blow. After the cabbie was caught hiding in a wedding crowd, his wife and three children have abandoned their Mathura home.
But what could be more damaging for the Uber is the fact that the company seems to have skipped arent-a-cab service permit and was operating only an All India Tourist Permit. Moreover, it is yet to comply fully with rules laid down by the Reserve Bank of India (RBI).
Incidentally, the Deputy Commissioner of Police investigating the case had to download the Uber app and book a cab to find when the company had its office in the National Capital Region. Even after reaching the Gurgaon office of the company, all he could find was a couple of caretakers.
The Indian Express investigations a day after the incident shows how Delhi taxi drivers are juggling between services, often at the cost of safety. Shalini Narayanan took to Delhi roads in a Uber cab to unravel this interesting tale.