AS CITY residents lined up in long queues for exchanging and depositing Rs 500 and Rs 1,000 notes at the post offices across the city, the authorities took extra measures by increasing the number of counters and the time limit for public dealing.
Radhika Dhir, Superintendent of Post Offices, said, “We had anticipated that there was going to be a huge rush in post offices. Therefore, to make it a smooth process, we created special counters for exchanging and depositing money and for opening new accounts.”
The post offices deal with money transactions from 9 am to 2 pm. In order to accommodate the rush, the timing was increased from 9 am to 5 pm.
Apart from exchanging and depositing currency, people made several queries. “The majority of people are coming for
exchange of money and less for depositing money,” added Dhir.
An official at the Post Office, Sector 27, said, “Since morning, a huge number of people have flooded the post office for exchanging or depositing their money. There is a lot of impatience and eagerness to get rid of the
scrapped currency notes and get the new ones in return.”
A total of five counters were opened, including two for exchange of money and one for opening of new accounts. Another separate counter was opened for senior citizens and handicapped people.
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Dhir said that cash arrived around 11am in the post offices.
Officials said right after Modi made the announcement, they had received instructions to prepare themselves to do the needful so as to avoid any inconvenience to people.