Delhi’s mohalla clinics proving popular with residents: Report

According to the report, doctors and paramedics are also overworked and absenteeism is high. To circumvent such problems, compensation for doctors and staff in mohalla clinics is linked to the number of patients they see.

By: PTI | New Delhi | Published:December 11, 2016 6:36 pm
http://images.indianexpress.com/2016/04/delhi-mohalla-759.jpg A mohalla clinic in Hari Nagar. (Express photo by Tashi Tobgyal)

The Delhi government’s ‘mohalla clinics’ scheme which aims to provide better primary care coverage in the national capital is proving “popular” with residents, offering “key advantage” to the beneficiaries, according to a report published in The Lancet journal. The clinics opened as part of a flagship programme by the AAP government launched in July last year. The initiative is aimed at expanding the reach and range of health services in unserved and underserved areas such as slums, the report said.

In a unique model, all services – consultation, medicines, and diagnostic tests – are offered in one place and are free for people from all income groups, The Lancet said.

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In existing state-run dispensaries and hospitals, people have to visit three different places for these services and make more than one trip, it said.

According to the report, doctors and paramedics are also overworked and absenteeism is high. To circumvent such problems, compensation for doctors and staff in mohalla clinics is linked to the number of patients they see.

“We get patients from nearby areas, about 100 to 120 patients every day. Earlier they would go to a government facility located far off or to private providers in the vicinity, spending a good amount of money in both cases,” said Ramesh Bansal, the doctor in charge of the Sultanpuri mohalla clinic.

There are 106 such clinics in Delhi and close to 1.5 million patients have visited them in the past year.

Delhi has a fragmented health system run by multiple state and central government agencies and municipal corporations, as well as a range of private providers.

The health system of the Delhi government alone has 36 hospitals (10,000 beds), 185 dispensaries and dozens of other facilities, catering for 33 million outpatient visits every year, the report said.

Four municipal corporations run their own networks of dispensaries. Yet many areas remain underserved, some facilities remain under used or poorly staffed as the different health systems are not inter-linked.

Although mohalla clinics have added another layer to the existing system, they offer key advantages, according to the journal.

“They provide an assured package of services, facilitate access to basic services, with potential for referral linkage, and make it all affordable by reducing indirect costs like travel and lost wages,” said Chandrakant Lahariya, a public health specialist who was involved in designing the concept.

He said the project could help address problems of unqualified providers and overcrowding at tertiary-care facilities.

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