112 to become India’s new emergency number

By: PTI | New Delhi | Published:March 29, 2016 1:10 pm
emergency numbers, new emergency number, 112, India emergency number, 100, police number, ambulance, fire number, telecom, TRAI, emergency calls, technology, technology news   The proposal to have a single number for various emergency services, approved by the inter-ministerial panel Telecom Commission, would be similar to the ‘911’ all-in-one emergency service in the US. (Source: Ravi Kanojia)

People will soon have to dial just a single-number ‘112’ for help during emergency situations such as availing services of police, ambulance and the fire department.

The proposal to have a single number for various emergency services, approved by the inter-ministerial panel Telecom Commission, would be similar to the ‘911’ all-in-one emergency service in the US.

All existing emergency numbers will be phased out within a year of rolling out 112, depending upon the awareness about this new facility. “Telecom Commission has accepted Trai’s recommendation on single emergency number 112.

It will now be drafted by the Department of Telecom and will require Telecom Minister’s (Ravi Shankar Prasad) approval. It will be rolled out within months rather than a year,” an official source said.

The source said the panel has accepted recommendations of the Telecom Regulatory Authority of India (Trai) after including clarifications given by it.

In India, different emergency communication and response systems are in place — police (100), fire brigade (101), ambulance (102) and Emergency Disaster Management (108).

Also, a number of states have notified various helpline numbers for assistance to special categories of citizens, like Woman in distress – 181 (Delhi), Missing Children and Women – 1094 (Delhi), Crime Against Women – 1096 (Delhi), Police Headquarter helpline – 1090 (Uttar Pradesh) etc.

A person in distress will now need to call 112, which will direct the call to concerned departments immediately for help. The service will also be accessible even through those SIMs and landlines whose outgoing call facility has been stopped or temporarily suspended.

A user will be able to make communication even through SMS and the system will learn about the location of the caller that will be shared with the nearest help centre.

The service will be operated by a call centre like facility, which will have representatives speaking in Hindi, English and the local language.

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  1. I
    Indira kundu
    Mar 24, 2017 at 12:17 pm
    I tried to test the number 100. No body picked it up. If in US just have to call 911. But India there no emergency number it is only a talk .if anybody gets attacked .u can not get help.what good does it do just having the number. Now a days everybody has cell phone to call . Government can not give excuses
    Reply
    1. I
      Indira kundu
      Mar 24, 2017 at 12:22 pm
      We Should demand that there sud be an emergency number and should work when needed
      Reply
      1. R
        Rupmani
        Mar 29, 2016 at 8:43 am
        112 to become India’s new emergency number but how Deaf people will communicate with police in case of emergency? Can there be a separate number or emergency button which will help the Deaf community of India in emergency.
        Reply
        1. M
          Maoo
          Mar 30, 2016 at 11:29 am
          This is great in terms of simplifying things. Great job :) lt;br/gt;Although, hoping nobody needs to dial any of it ever.
          Reply
          1. V
            vishal
            Apr 1, 2016 at 11:38 am
            you can text a message to them
            Reply
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