Delhi government launches portal for complaint against private schools

The government will closely monitor the complaints and fix the responsibility of officers concerned if there is any delay on his or her part in resolving complaints.

By: PTI | New Delhi | Published:November 18, 2016 12:22 pm
manish sisodia, delhi govt, delhi education minister, complaint portal, education portal, directorate of education, doepvt.delhi.gov.in, edudel.nic.in, delhi schools, complaint against pvt school, complaint against pvt school in delhi, education news, delhi news, indian express The government will closely monitor the complaints and fix the responsibility of officers concerned if there is any delay on his or her part in resolving complaints.

With an aim to tighten the noose around errant private schools, the Delhi government Thursday launched a web portal for parents to register their complaints against such institutes at a single platform.

Launching the portal, Deputy Chief Minister Manish Sisodia said people can register their complaints against private schools pertaining to fee hike and others issues at doepvt.delhi.gov.in, and within 15 days, grievances will be resolved by district education officers concerned.

The link for the portal will also be available on the Dorectorate of education (DOE) website edudel.nic.in.

The government earlier received several complaints from people against private schools. They used to file complaints at different platforms including district, education offices, Sisodia, who also holds the education portfolio, said.

“In this portal, parents can file their complaints through a single platform. The government will closely monitor the complaints and fix the responsibility of officers concerned if there is any delay on his or her part in resolving complaints,” he said.

To register a complaint, one has to mention his/her name and mobile number after opening ‘Grievance Redressal & Monitoring System’ in the website. Then the complainant can write the grievance in the given box and upload documents.

Read: CBSE class 10: Compulsory Board exam evokes mixed reactions

“A list of all recognised unaided private schools with locality name has been made available. After registration of the complaint, the complainant will receive an SMS on their registered mobile number, having a unique grievance ID. The complaint will automatically be forwarded to deputy director education (district) concerned,” a senior official said.

She also said once the complaint is disposed of, the complainant will receive an SMS. The complainant can exercise the feedback option about the steps taken to resolve the grievance.

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  1. R
    Ravi kaushik
    May 30, 2017 at 7:52 am
    sir my self Ravi sir i was student of Rk memorial sr. sec. school narela delhi 110040. my school fees is pending but i have pased school 2014 they are not giveng my marksheet without money plzz... help us sir
    Reply
  2. N
    NAMRATA
    Apr 26, 2017 at 11:19 pm
    THERE IS A SCHOOL BY THE NAME OF SHAH INTERNATIONAL IN PASCHIM VIHAR NEW DELHI, THIS SCHOOL HAS DETAINED LARGE NUMBER OF STUDENTS OF 9TH AND 11TH STANDERD ,JUST BECAUSE THEY ARE AVERAGE STUDENTS AND SCHOOL THINK THEY CANT PERFORM GOOD IN BOARDS AND ITS GOING TO AFFECT THERE RESULT. THEY HAVE CHANGED THERE MARK SHEETS TO SOMEHOW FAIL THEM, AND THEY ARE NOT READY TO LISTEN TO ANYBODY AND THEY ARE NOT EVEN SHOWING THE ANSWER SHEETS.HOW CAN THEY DETAIN STUDENTS LIKE THIS?
    Reply
  3. V
    vivek kumar
    Apr 18, 2017 at 10:37 am
    Sir i m vivek kumar m completed diploma from aditya ins ute of technology jamshedpur my enrollment no 111fdmee0056 . But from here i dont get certificate frm last 2 yrs nd when i cll for rest i got bad response . Now i need a job nd i need certificate wat i do i dont understand its my carrier. So plzz help me
    Reply
  4. C
    Chitranjali Srivastav
    Feb 14, 2017 at 5:57 am
    This is good step by government ....these days unfair behaviour of school start from day one (play schoos)
    Reply