PUNE UNIT of Railway Protection Force (RPF) has developed an Android mobile application ‘Rail Suraksha’ which will help passengers in distress send out alerts to RPF, local police as well as to ambulance services in the vicinity. The app is yet to be launched for public use.
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“The app will have a ‘help button’, which will prove of much assistance especially for female passengers if an emergency arises. The button will help them connect to the nearest RPF chowky or station for help. Also, in the instance of mishaps like derailments, landslides over rail tracks, or stone pelting by mobs, an SOS can immediately be sent out,” said D Vikas, Divisional Security Manager for Pune. He added that the app would also help to create awareness among the passengers about security issues.
Officials said this was one of the efforts being taken to enhance security for commuters on long-distance and local trains under the Pune railway division.
“In May this year, the Central Railway initiated a programme to get a ‘panic button’ system installed in women’s coaches of suburban trains. We are now opening another, more tech-friendly avenue through the mobile app,” said Vikas.
RPF officials said that they have been working on the app for several months and that it may require a month’s time before it is formally launched for public use. “We already have a helpline number (182) for passengers in running trains or at platforms. But network connection issues prevail, or people do not know about this number or who to contact when a problem arises,” said the officer.