Taking a leap towards introducing e-governance for faster delivery of civic services to residents, the Pune Municipal Corporation (PMC) is set to inaugurate its online service facility, providing 86 civic services, including 16 services under the Right to Service Act.
“The online civic services would be launched from Friday. It would enable residents to get 86 services, sitting at home,” said Municipal Commissioner Kunal Kumar.
The PMC administration aims to provide the services in time-bound manner, failing which, the civic staff concerned would be penalised.
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Kumar said the PMC had set up a Computer literacy in Corporation (CliC) laboratory for the e-governance training of the civic staff who would implement the system.
The civic administration is providing training in batches to staff from Class I to Class VI category. Kumar said they were being trained to use the software properly.
In addition, PMCCare, an integral approach for easy access of civic body to residents, will be launched. “The civic body would provide various online platforms, including social networking sites, to residents to reach out to the civic administration with their grievances. The system in place would ensure effective implementation and feedback to residents,” Kumar said.