MSEDCL scheme to upgrade its service in rural Maharashtra

“This not only prolonged the resolution of complaints but at the same time affected the consumer services,” a senior officer said of the MSEDCL said.

Pune | Published:October 28, 2016 3:21 am

The state government has approved ‘Ek Gram Ek Vidyut Vyavasthapak’ scheme which is to be implemented by the rural development department.The gram panchayat will at first act as a franchisee for the Maharashtra State Electricity Distribution Company Limited (MSEDCL) and the latter will in turn hire the services of technically qualified people on a contract basis to perform the duties related to resolving complaints and approving new connections, a statement issued by the power utility said.

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“The line-man had to keep running from village to village for every single complaint and that too without any help. This not only prolonged the resolution of complaints but at the same time affected the consumer services,” a senior officer said of the MSEDCL said.