When a woman corporator, Madhuri Sahatrabudhe of BJP, approached the Pune Municipal Corporation (PMC) for getting a birth certificate for her newly born grandchild, she had to make at least four rounds to the civic body’s birth and death registration office.
Wiser now about the pain common people undergo for the same, she has now written a letter to Municipal Commissioner Kunal Kumar, urging the civic administration to introduce changes to ease the process.
“I recently had an experience while trying to obtain a birth certificate of my granddaughter. There are a lot of shortcomings in the existing system,” she said.
In her first visit to the Ghole road ward office of the PMC, the BJP corporator said, her son got the relevant form for applying for the birth certificate but it was only during the submission of the form on their second visit that they were verbally informed about the documents to be attached with the application form.
The third visit too was futile as the PMC server was down.
Finally, the application form along with relevant papers was accepted in the civic office during their fourth visit, Sahatrabudhe said. “The birth certificate could be procured only during our fifth visit.”
Calling for a change in the process, the BJP corporator has asked the civic administration to publish the list of documents on the application form which have to be submitted to get the certificate.
“There should be information on the timings for submitting the application form along with documents,” she said.