The district collectorate is all set to hire more staff because of the pressure it is facing with students needing their caste certificate, domicile and income certificates from the Citizen Facilitation Centre (CFC) at the Shivajinagar godown.
With just two deputy collectors on duty at present, the pressure is likely to increase, with the results having been declared. The department has demanded at least eight deputy collectors as well as ten persons on the roll at the CFC. A meeting for the same will be addressed by the Pune district collector Saurabh Rao on May 26.
“We have a tremendous workload on us and hiring more officials will definitely ease it. Presently, we have an agency which is doing the collection part and the officials deputed do the clearance of the certificates. However, even as we urge people to come and collect their respective certificates and not crowd at these centres at the last moment, putting lots of pressure, our advisories are not heeded,” said Snehal Barge, SDO, Haveli.
She said that with the nearly 500 certificates being distributed daily in a 45-day period, the increase in work load leads to a chaotic situation. The collectorate officials are keen to look into the problem of touts as well.
The officials maintain that after the examinations, the office is flooded with applications and the students expect that they will be instantly issued certificates as soon as they submit the relevant documents, but that does not happen. The Purandar taluka has already initiated the online process for the Citizen Facilitation Centre, and the Haveli taluka too plans to start on the same lines soon, said officials. “The Purandar project was a pilot one. We would see whether we can follow the same here as well,” added the officials.