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Case against Ruby Hall: Lawyer alleges his mother died due to negligence of hospital

Advocate Ashutosh Srivastava recently filed a police complaint under offence of murder with the Koregaon police station.

By: Express News Service | Pune | Updated: August 17, 2015 5:23 am
Veena Srivastava was “brought dead” to Ruby Hall a week after her discharge Veena Srivastava was “brought dead” to Ruby Hall a week after her discharge

A city-based Supreme Court lawyer has filed a police complaint against Ruby Hall Clinic and one of its doctors, alleging negligence and cruelty, leading to the death of his 54-year-old mother. The hospital has denied the allegations.

Advocate Ashutosh Srivastava recently filed a police complaint under offence of murder with the Koregaon police station. He alleged that his mother had died of cardiac arrest last month due to the negligence of one of the hospital’s cardiologists.

He said that Dr Rahul Patil who had performed an angioplasty on his mother had discharged the patient after being fully satisfied with his work, stating that she was better and only needed rest at home.

“But the patient expired within a week of being discharged,” said advocate Srivastava. Srivastava said that his mother was completely active when brought to the hospital.

According to the doctor, who had attended to her and conducted preliminary tests on her, she had suffered a heart attack, said Srivastava. So, an angiography, followed by an angioplasty, was performed on her, he added.

“The doctor demanded that the relatives make an immediate payment of Rs 40,000 in cash, despite knowing that the patient had mediclaim insurance policy of Rs 6 lakh, with cashless facility,” he alleged in the police complaint. Srivastava said that after the angioplasty was performed, the doctor advised his mother to be shifted to the CCU and later she was shifted to a private room.

“We were told that the patient required only rest in home environment as the angioplasty had been successful.” Srivastava said that six days after the discharge, his mother again developed respiratory problems.

“When we contacted the doctor, we were told to visit his private clinic. When we requested him to come to Ruby’s Wanowrie branch, he never turned up,” he alleged. The advocate said that they arranged for a cardiologist, but before he could understand the medical history, his mother had passed away.

Srivastava said that he wanted to stop unethical practices of hospitals and doctors. “My mother died due negligence and carelessness…I don’t want this to happen to anybody else in this city…I want to raise awareness and seek justice for my mother’s death. I am going to fight this case in the larger interest of the ordinary citizens,” he said.

The Ruby Hall clinic denied all the allegations levelled by the advocate. “There was no negligence whatsoever by the hospital or the doctor. The patient was taken to two other centres before being brought ‘dead’ at our hospital. There was a delay of three hours,” said hospital CEO Bomi Bhote. Bhote rubbished the allegation that the doctors at the hospital demand money.

“I have spoken to the concerned doctor who has clearly told me that he never demanded any money. We have put up boards everywhere in the hospital cautioning patients and their relatives against such things,” he said.

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  1. M
    Meenal Mamdani
    Aug 17, 2015 at 10:49 am
    The complaint and its resolution should be made public so that people become aware of their rights. Patients can get another myocardial infarction after the first one, without warning. That is the nature of the disease and not necessarily the fault of the doctor. What is important is to deal with patients and families with compion, treat them with respect and spend enough time with them to answer all their questions. From my medical experience practicing in USA, I feel that miscommunication is the main cause of lawsuits. Doctors in India spend very little time with patients and families, dismissing their questions and generally infantilizing them. When all goes well, doctors can get away with this behavior. But when things go wrong, the lack of rapport with patient and family lands the doctor in a soup.
    1. V
      Aug 19, 2015 at 5:58 pm
      This is really a great and vital move by a lawyer. i have also a similar pathetic experience at the time of treatment of my mother in one known private hospital and also later when my father was admitted in another reputed private hospital in Navi Mumbai and both died. It was the greatest loss to me and my brother. We generally go to private hospitals because there is lack of facilities in the government hospitals in India and people are constrained to go to private Hospitals. But in most of the cases the doctors and the private Hospitals have basic intention to extract maximum money from the patients or their relatives and they are least bothered about the health and well being of the patients and finally the incidences of Deaths are common in these Private Hospitals even after paying huge sums of hard earned money and it has became a big business. I appreciate the Indian Express Newspaper to make the people aware of this incidence and also Advocate Aashutosh Srivastava for standing up and to fight for the Justice and well being of fellow citizens of this country who can be protected from such malpractices of such Doctors and private Hospitals who are spoiling the name of good and dedicated Doctors and Hospitals.