Toll runners make it a smoother Monday

According to motorists, toll runners attended to the bulk of motorists waiting in line, removing the load off the booth windows.

By: Express News Service | Mumbai | Published:December 6, 2016 4:29 am

TRAFFIC MOVEMENT at the toll collection points in the city was comparatively smoother Monday after toll runners were deployed, accelerating the pace of handing commuters change and toll receipts. The toll runners, armed with PoS machines and deployed along the lanes leading up to the toll gates, have been appointed by the MEP Infrastructure, contracted to collect toll tax.

Toll nakas are allowed to accept old notes till December 15. During the weekend, the nakas at five entry points in the city witnessed serpentine queues after toll collection was resumed. According to motorists, toll runners attended to the bulk of motorists waiting in line, removing the load off the booth windows.

“We had primarily appointed the toll runners equipped with change and receipts during the peak hours at nakas to cater to five-six vehicles at a time. Pre-paid cards with top-ups used for toll collection also helped reduce the crowd,” said Jayant Mhaisakar, MD, MEP Infrastructure.

Motorists were happy. “I face two toll gates, at Mulund and Airoli, on way to office. I was expecting a rush. Instead, my RFID tag was scanned very quickly,” said commuter Tiju John.

“I was amazed how quickly they gave me change for my old Rs 500 note for a toll of Rs 300. The situation was comparatively better on Monday,” said Rajesh Rathore, a commuter at the Vashi naka on his way to Pune.

Toll payment with Paytm could be a reality after 15 days, said an official.

Transport associations are, however, not happy. “We are still not able to ply more than half our trucks due to cash change issues on highways,” said Malkit Singh, advisor to the All India Motor Transport Congress.

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