The state government has decided to implement the single ticket system on Metro and monorail. In 2007 the then Railway Minister mooted a GO Mumbai Card,with an integrated ticketing system,for travel on trains (Western Railway and Central Railway) and BEST buses. It took three years for the system to be implemented as the state government faced technical hurdles in implementation due to involvement of multiple agencies.
At present the Western Railway,Central Railway,Brihanmumbai Electric Supply and Transport (BEST) operate the transport system in the city. There are multiple agencies involved in the integration of system and having a single ticketing system. Since the MMRDA is the nodal agency for the Metro and Monorail it has been decided to have the single ticketing system in this transport project. It is easier to add a clause in the agreement to have such a system which can be also extended to other routes, said Mumbai Transformation Support Unit project manager UPS Madan.
Sources said the MMRDA is also planning to hire consultants who had done a similar integration in Singapore .
After Metro and monorail the next system to be integrated would the BEST. As the agency is controlled by the state government,unlike railways,the work would be easier and faster. The integration of railways would be done after BEST, Madan added.