THE CYBER Crime Cell of Mumbai Police has recorded several complaints from people who have allegedly fallen prey to a new trick by fraudsters, since the demonetisation.
A caller pretending to be from the Reserve Bank of India ia allegedly telling prospective victims that as part of the demonetisation campaign, after Rs 500 and Rs 1,000 notes, the federal bank will also soon stop the use of debit/credit cards for some time.
The victims are told that they will be allowed to use their cards only once they share their bank and card details along with the four-digit PIN.
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Several victims of this scam have tweeted to the Mumbai Police, informing them about such calls. Deputy Commissioner of Police (Cyber Cell) Sachin Patil said several people had fallen prey to this fraud. “Several complaints have been registered at police stations across the city, where people have been duped in this manner. We have been providing technical assistance in these cases,” Patil told The Indian Express.
In some cases, the fraudsters pretend to be calling from the bank of the customer and ‘inform’ them about the ‘new RBI policy’, the police said.
An officer said cyber criminals keep changing their modus operandi to gain confidence of victims.“The current confusion works perfectly for these people (cyber criminals), as there have been several different announcements made. When a customer who is already struggling with cash gets a call saying that their debit card too will be stopped, they panic and give out details,” an officer said.
He added, “In some cases however, the caller pretends to be calling from the person’s bank without even specifying the name of the bank.
People still end up sharing their debit card details and even the One Time Password (OTP) without realising that the person at the other end of the line has not given any information to that prove he/she is indeed a representative of their banks.”
Patil said no matter what the person at the other would say, it should be a thumb rule to never give out details such as debit card number, OTP or PIN. “More people are becoming aware of these fraud calls, but there still is a need for awareness among people about such fraudulent calls in the name of demonetisation,” Patil added.