Mumbai police starts SMS helpline for women travelling alone

Mumbai launches special SMS service for women travelling alone or in odd hours.

By: Press Trust of India | Mumbai | Published:March 8, 2014 8:31 pm
Mumbai Police Commissioner Rakesh Maria speaks during the launch of a travel safe campaign for ladies on the occasion of Women's Day in Mumbai on Saturday. (PTI Photo) Mumbai Police Commissioner Rakesh Maria speaks during the launch of a travel safe campaign for ladies on the occasion of Women’s Day in Mumbai on Saturday. (PTI Photo)

The Mumbai Police today launched a free SMS service for ensuring safety of women travelling alone or in odd hours.

Under ‘Travel Safe When Alone’ initiative, any women before taking an auto rickshaw or taxi could message the registration number of the vehicle to a dedicated helpline number 9969777888.

“Police will keep the track of the vehicles that the woman is taking and would get her location through GPS,” Police Commissioner Rakesh Maria said while launching the service on the occasion of the International Women’s Day.

The service, jointly started by the MTNL, is free-of-cost.

Maria said in case of any untoward incident happening with the woman traveller, this service will be very useful in detecting the case.

The initiative is launched against the backdrop of sexual assault and murder of Andhra Pradesh techie Esther Anuhya recently.

“….This service has become all the more important after recent Esther Anuhya murder case,” Maria said.

“Moreover, this message service would act as a deterrent which would discourage taxi and auto drivers from taking to crime,” the police chief said, adding that woman will get an acknowledgement once she sends SMS.

Mumbai police will have the capacity to store up to one crore messages and they will be stored for an year, Maria said.

He said police will request RTO that the helpline number be displayed compulsorily on the dashboard of autos and taxis.

Maria said a help desk would be set up outside important railway stations to facilitate availing taxis and autos for woman and senior citizens.

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  1. V
    Vijay Karla
    Feb 26, 2017 at 6:17 pm
    I believe it's a good practice to share your GPS location with your family members or friends whenever you are travelling in India. lt;br/gt;There is an opensource app and service available for this which they provide free of cost considering the safety and security of travelers in;br/gt;You can register here to avail the service without any additional cost. (Serach for Peptrack GPS in google)lt;br/gt;lt;br/gt;Read this blog to know how exactly to use this service:
    1. S
      Sharon Lynch
      Oct 20, 2016 at 7:44 pm
      Hey guys the police is trying to do something or the other for our safety. Man come on give them a break instead of criticising why can't we all just corporate with them only then they will be able to help us more. Moreover if u think they are all wrong then do 1 thing give them an idea or create the security campaign which would of course be better than this and show them how to do. So if u cannot help ensure not to criticise also. Wars and crime is not fought over the Internet u need to get to the crime scene or war zone to fight it. It's just like the example that if someone hits me I won't go tweeting, commenting or criticising about it I'll hit back physically. So bottom line is if u cannot help or respect the effort do not comment or criticise. Think!
      1. L
        May 28, 2015 at 10:32 pm
        Does this number still exist?
        1. R
          Rahul Murdeshwar
          Jun 13, 2014 at 7:30 pm
          The sms can give out the location but I am not certain if it can give out real time location
          1. A
            Sep 14, 2014 at 6:48 am
            Something called as network triangulation can give you a close location though not pin point location as a gps will give youBut it will work
            1. D
              Dec 12, 2014 at 7:38 am
              Is it for Mumbai only or it will work for all India basis?
              1. D
                Dec 12, 2014 at 7:38 am
                Is it only for Mumbai or it will work for all India basis?
                1. K
                  karan trehan
                  Mar 10, 2014 at 5:46 pm
                  I fail to understand, how can a simple message be turned into a gps tracker? Like.. i can send a message by Nokia 2310 but how will you track me via gps? I am positively sure, either it is a mistake of the reporter or the commissioner missed a few words.. or i need more clear explinations. Till then, this system just links who travelled by what rickshaw, nothing else, so if a crime happens, they can track back the suspect. It is a post-trauma service and not preventive.
                  1. F
                    Dec 8, 2014 at 9:49 am
                    Mumbai police shld incorporate QR scanner linked to gps tracking within a smartphone.. Tht way it will b much easier to track vehicles much easily...
                    1. P
                      Prakash Patel
                      Sep 23, 2014 at 6:22 am
                      Very good initiative by Mumbai police. This services does not require any smart phone. it tracks location of Mobile signal.
                      1. J
                        Dec 11, 2014 at 3:11 pm
                        Yae !! you'r right Karen. its just a afavor of Police Dept to resolve the case. And it will not prevent :(
                        1. P
                          Prashant Donekal
                          Dec 8, 2014 at 6:40 pm
                          So basically instead of providing security and safety, mumbai police are asking women to get used to the fact that they may get raped (eventually) even before they get into a rick/taxi and hence should sms a number. what about if they dont have a mobile network or battery died ?
                          1. K
                            Dec 11, 2014 at 9:22 am
                            Please check KidharHai app on Google Play Store and iOS App Store. Available for free. Meant for Women Safety.
                            1. V
                              Vaibhav Gandhi
                              Dec 10, 2014 at 11:01 am
                              they can track location of the number from which SMS will be sent, if phone has gps will be most accurate, even without gps, it can be tracked to approximate location using mobile towers the phone is connecting to on the way...
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