Technical problems in the evening peak hour on both Central and Western Railway led to thousands of commuters suffering long delays stranded on board suburban trains Thursday evening. A signal failure at Goregaon station accompanied by a point failure at Masjid station delayed train services on both lines by almost an hour.
Railway officials said a point failure occurred at Majid Station around 6.47 pm, which was restored within 45 minutes. “There was a point failure at 6.47 pm between the Chhatrapati Shivaji Terminus (CST)-Masjid fast train tracks on the Central Line. The fast trains on the down direction from CST on the central line were stopped at all stations till Byculla during the failure period. Services were restored around 7.30 pm.”
Meanwhile, commuters of WR too faced a tough time due to a signal failure at Goregaon around 7 pm. “There was a signal failure at Goregaon station at 7 pm in the evening which was repaired around 7.30 pm. Trains were delayed by 10-15 minutes during that time which were restored later.”
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Amit Bhadricha, a commuter who stays at Marine Lines and was traveling from Andheri station, said, “I had reached Andheri station around 6.45 pm to board a train towards Churchgate. Immediately after that, the 6.56 pm train for Churchgate was cancelled and we were then asked to board a train which had come from Churchgate station and halted at Andheri. The train only started around 8.08 pm which increased my wait for over an hour.”
Another commuter, Shantanu Khare, who had taken a train from Dadar to reach Goregaon was forced to walk on the tracks between Jogeshwari station and Goregaon.
“I had reached Dadar station around 6.30 pm in the evening. After my train crossed Jogeshwari station, it halted for some time and all the commuters were forced to walk on the tracks to reach Goregaon station. There was a huge chaos created as all previous trains were also made to halt.”
Also, Central Railway’s harbour line witnessed a signal failure at Vadala station near Raoli junction in the afternoon on Thursday. Train services on the up direction from Panvel to CST were delayed by 30 minutes during the same time.
Train services continued to remain slow for over two hours in spite of a correction made in the technical problems.
Train services were found to be slow in the later hours which increased the commuter rush.