MANY PEOPLE who turned up at post offices in the Andheri division in Mumbai to exchange old Rs 500 and Rs 1,000 notes had to return disappointed as post offices are yet to receive new currency notes. Andheri division, which has 45 post offices under it, had not received the new currency notes on Friday as its bank — State Bank of India in Vile Parle — was running short of currency. “Post offices get their funds from their banks and our account’s branch didn’t have enough new notes to send us,” said an official from the Bandra post office.
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While the Juhu post office accepted old notes for depositing money in savings accounts, people who wanted to deposit money in the Recurring Deposit and Monthly Income Schemes had a tough time as they refused to accept notes which have been scrapped.
Manjula Nule, a customer at the Juhu post office, said, “When I went to pay my monthly installment for my recurring deposits at the post office, officials refused to accept my Rs 1,000 notes saying that they have not received the new currency. If I don’t pay my installment before the 15th I am charged a fine. But why should I pay the fine for something which is not my fault?”
“We have been directed not to accept deposits for any other account other than savings until we receive the new currency. It is a mandate and we are just following that,” said an official at the post office on condition of anonymity. However, officials at the post office could not explain as to why they couldn’t accept deposits.
However, HC Agrawal, the Chief Postmaster General of the Maharashtra Circle, says that the post offices were clearly directed to accept old currency notes for all deposits. “We had directed our officials to accept old currency notes for all deposits. There seems to have been some misunderstanding. We will issue the directive once again,” he said. Agrawal also said that the postal department had received the new currency notes and would start disbursing them from Saturday.
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