A SURVEY of 1,200 BEST bus conductors and drivers has revealed that nearly 71 per cent of them are unhappy with their pay. Further, the study also showed that 92 per cent respondents were not content with the new rostering system.
The survey, conducted by students of St. Xavier’s College and professor Avkash Jadhav across Mumbai’s 11 bus depots, aimed at studying the working conditions and job satisfaction of the BEST workforce, particularly the drivers and conductors. Out of the 1,200 respondents, 77 per cent work for anywhere between 8 to 11 hours daily. The survey also found that 206 (17 per cent) respondents take more than two hours to commute to their work place.
Regarding hygiene of food at the depot canteens, 78 per cent found the food to be relatively/very unhygienic. The figures about the hygiene and sanitation levels of the buses and the depots were somewhat grim too. Only 43 per cent and 32 per cent, respectively, found the buses and depots hygienic.
The study showed that 37 per cent of the respondents were moderately happy with the nature of work. However, 63 per cent did not want a job/department transfer. According to the study, the motivational factors to continue with the job are the sense of security it offers, lack of alternatives due to limited educational qualifications and BEST’s reputation and government affiliation.
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