City residents continue being fooled and harassed by the parking contractor at the multi-level parking in the office complex of
deputy commissioner at mini-secretariat.
Despite repeated complaints, Deputy Commissioner Rajat Aggarwal himself issued multiple warnings to the contractor, but no concrete action has been taken. He also fined the contractor a few days back when duplicate and forged parking slips with higher rates written on them were found but he continues his services at the mini-secretariat.
The board displayed at complex shows Rs 12 as the rate for a two-wheeler and Rs 23 for a four-wheeler but the contractor charges Rs 20 and Rs 30-40 respectively.
Claiming to have been overcharged at the parking lot, local resident Kuldeep Singh Khaira on Sunday wrote to Ludhiana Police Commissioner Pramod Ban and the police division number 5 SHO to register an FIR against the contractor.
Talking to Newsline, Khaira said, “I visited the complex on July 28 and parked my motorcycle (PB 10 DZ 2614) in the multi-level parking there. After about two hours, when I exited the parking, I gave the parking attendant Rs 50 note, but the attendant returned me Rs 30 only as balance instead of Rs 38. In this way, he charged Rs 20 instead of Rs 12. On my objection to overcharging against the rates displayed on the boards, the attendant replied that the rates mentioned on the board were old. The parking contractor and his attendants cheat people by misrepresenting the facts. I asked him to accompany me to the DC office, but he refused. When I asked another attendant, claimed to be the parking incharge, about the authorised rates of parking, he said that he could accept Rs 15 from me provided I tendered the exact change. The attendants neither wear uniform nor put on name plates, with the sole ulterior motive of concealing their identity. This is another breach of the parking contract.”
Khaira has also provided a copy of the judgment to the police of a case ‘Union Government Of India, vs R.L. Aggarwal, the National Consumer Disputes Redressal Commission, New Delhi,’ that has already settled that the parking contractor cannot overcharge under the pretext of change, and to provide change is the duty of the vendor, not the customer.
He added that “again on September 17, the parking attendant in the same parking lot charged Rs 20 from him for parking motorbike”.
Two video clippings of these incidents of overcharging and misbehaviour by the parking attendants and forged slips issued by the contractor were also submitted to the police.