In the face of complaints from passengers that pushing luggage strolleys across the carpeted floor at Terminal-3 was nothing short of a struggle,the Delhi International Airport Limited (DIAL) had announced last year that the space between automated walkways would be paved with granite flooring. However,the airport operator now maintains that the carpets are currently being perceived by passengers with a high degree of acceptance.
While the DIAL spokesperson did not specifically mention any plan to withdraw the plan,he said,The problem of luggage wheels not moving has decreased considerably because the carpet is now settled,and is not too soft. The carpet complies with worldwide standards.
Floor carpeting at T3 stretches over 165,000 square metres. Passenger feedback since the inauguration of the terminal in 2010 had suggested that they have trouble dragging luggage strolleys between the walkalators. No plan for modifying the terminal floor is being undertaken at present,the spokesperson said.
However,another airport official said the carpet could still be hampering easy passenger movement in the terminal. Passengers dont prefer automated walkways if they have heavy luggage. Facing the most trouble,however,are wheelchair-bound passengers. Wheelchair movement is totally hampered on carpeted floors, he said.
A carpet with similar specifications was used at the Chep Lap Kok International Airport in Hong Kong,he said. But it was later removed from gaps between the travelators,something that we are considering for the Delhi Airport as well. The plan could be implemented soon.
Brintons Carpets had supplied 165,000 square metres of woven Axminster for Terminal 3. The carpet,almost equal to the area of 24 football fields,had been manufactured at their plant in Pune.
They have supplied carpets of similar specifications to many other airports across the world,including Changi International Airport in Singapore,Stansted Airport in UK,Melbourne Airport,and Daytona Beach International Airport in Florida.