Streetlight not working? Now 24×7 helplines to lodge complaints

With the new move, the corporation is making its offices and officials more accessible to people.

By: Express News Service | New Delhi | Published:June 4, 2014 2:07 am

In one of his first decisions as Mayor of the North Municipal Corporation, Yogendra Chandolia on Tuesday announced that complaints regarding non-functional streetlights can now be made directly at 24×7 helplines at the zonal control rooms of the corporation.

“Till now, complaints regarding non-functional streetlights were made directly to the discoms, which was cumbersome for consumers,” he said.

Grievances regarding streetlights can also be routed through the electrical divisional offices of the North corporation. With the new move, the corporation is making its offices and officials more accessible to people.

“Complaints regarding faults in streetlights can be made directly to the corporation at 24×7 helpline numbers at the zonal control rooms or electrical divisional offices. The complaints will immediately be forwarded to the discom concerned for prompt action,” Chandolia said.

The mayor said the corporation will act as a go-between in fixing faulty streetlights as soon as possible.

The city’s three discoms, the Tata Power Delhi Distribution Ltd (TPDDL), BSES Yamuna Power Ltd (BYPL) and BSES Rajdhani Power Ltd (BRPL) maintain 1,19,256 streetlights and semi-high mast lights in North corporation areas.

North corporation Commissioner Praveen Gupta said the number of streetlights, semi-high mast lights and park lights maintained by the electrical engineering department of North corporation was over one lakh.

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