Over 8 lakh Metro commuters were stranded for nearly two hours on Saturday afternoon, after services on the Blue Line were stopped due to a snag.
Delhi Metro Rail Corporation (DMRC) officials said the snag was caused in two loops — Kirti Nagar to Noida/Vaishali and Subhash Nagar to Dwarka.
Services on the Blue Line were stopped at 3.45 pm, affecting over 8 lakh commuters, particularly from West and Southwest Delhi, who travel on the two routes. Services were restored by 5.15 pm.
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“Some foreign material got entangled in the overhead extension (OHE) wire near Rajouri Garden station in a thunderstorm.
Train movement was affected on the two loops. We made regular announcements to advise commuters about the problem,” a DMRC spokesperson said.
DMRC officials said over 10 lakh commuters travel on the two routes on weekdays. “Luckily, it was a weekend. So the ridership was less,” the spokesperson said.
Palak Gupta (24), a resident of North Delhi who had gone to Rajouri Garden with her mother in the morning, said the scene at the Metro station was chaotic in the evening. “It was around 4 pm and we heard an announcement that there was a technical problem on the line.
We had to wait for more than an hour in the heat. The rush when the train finally arrived was so much that we had to give the next two trains a miss,” Gupta said.
Shekhar Singh, a commuter from Tilak Nagar, said, “Usually, this line has a brilliant frequency. The summer heat made the wait for the train unbearable.”