With peak summer approaching, Delhi’s Lieutanant Governor on Wednesday stressed upon the need for formulating steps for regulating supply of water and directed the Power department to set up a 24×7 control room and publicise the numbers of those responsible for specific areas for quick redressal of public grievances.
“The most critical issues for summer are adequate supply of water, uninterrupted supply of power, and municipal functions being robust. There must be proper delivery of these three services to the people of Delhi, especially in the summer. All Secretaries must take it upon themselves to ensure that there is delivery on these fronts and there should be fixing of responsibility for non-delivery of services,” Lt governor Najeeb Jung said during a meeting at Secretariat on Wednesday.
This is the first time since 2001 that a Lt Governor held a meeting at the Secretariat. He directed the Jal Board, the Power Department and the Municipalities to gear up for the summer and leave no stone unturned to ensure proper delivery of services.
“The control rooms set up by these departments during the summer months must be manned 24×7. The response time to queries must be prompt and information must be disseminated properly and shared widely with the public so that they are aware of ground situation,” said Jung.
The Lt Governor was informed by Secretary (Power) that the department is developing a mechanism to redress the complaints from the public which go unheeded by DISCOMs. The Secretary (Power) requested police assistance/CISF of about 100 people to power department for curbing theft and for conducting raids and checks. He also informed that regular meetings are being conducted with DISCOMs for providing uninterrupted power supply to the people.
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Taking a review of the Power department, Jung said, “While we must ensure uninterrupted power supply to all, we must be particularly attentive to the poor since they are the most vulnerable, especially during the peak summer months.”
He directed the power department to set up a control room and publicise the numbers of those responsible for specific areas for quick re-dressal of public grievances. He also directed the power department to deploy field staff to monitor the ground situation, including that of theft and wastage.
The department also plans to give advertisements in newspapers and broadcast radio jingles telling about the control room and its number for the information of the people.
The CEO of Delhi Jal Board informed Jung that DJB is planning to replace fleet of 121 tankers, reducing spillage of water during transport by tankers. Addressing the problem of contaminated overflowing of sewage and contamination of drinking water in Ambedkar Nagar area has been kept on priority by DJB.
Delhi Jal Board is facing shortage of JEs/ZROs and about 700 vacancies are lying vacant, and DJB is exploring the possibility to appoint 300 JEs and retired employees on contract basis during summer season.
Jung today took a review meeting of Principal Secretaries, Secretaries and HODs of various departments. Commissioner of Food and Civil Supplies, while giving presentation, said that the department has 70 field offices which are regularly providing services to the people.
The department has weeded out 21000 bogus cards. Special drives have been organized to enroll homeless under Food Security Act. The department has engaged staff on honorarium basis for verification of cards. The process of verification will be completed by the end of July this year.
Reviewing the functioning of the municipalities Jung directed the municipalities to ensure that there are proper toilet facilities in slums and resettlement colonies. “These are basic human rights. Every resident of the city of Delhi must at least be extended this basic facility by the municipality of the city,” Jung said.
Taking a strong view about encroachments on drains and nallahs, Jung said that the city needs to gear up for the monsoon and the exercise of de-silting needs to be completed by mid May. He directed that encroachments on drains and nallahs be removed forthwith.