With over 1.8 lakh application forms already being sold in the first three days of the commencement of the admission process at Delhi University, the DU Information Centre is buzzing with activity. The DU helplines are receiving more than 300 calls, on an average, every day, DU officials said.
“The phones just haven’t stopped ringing. Since the admission process began, we have been receiving telephone calls from both students and parents. While most pertain to enquiries in relation to form-filling, some have been calling up to know more about subjects and college choices too,” Trishla, a student volunteer at the information centre, said.
The University Information Centre can be reached on 01127006900.Additionally, the University has also set up an extension to the original line, 155215, being manned by 17 student volunteers from different colleges of Delhi University.
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“In all, there are 10 lines being manned by a group of 10-15 students and university staff. In addition, another line has been set up at the University Conference Centre, which is being manned by 17 students working in shifts of two hours each,” Professor Gurmeet Tuteja told Newsline.
According to volunteers, almost 90 per cent of the callers are parents, wanting to enquire about details of form-filling. “Most students have already started filling forms, so most of the calls are related to details on form-filling. Questions are related to confirmation of payment receipts, choosing best of four subjects, or ways to rectify mistakes that have been made while filling forms,” Ashutosh, another volunteer, said.
“Callers are also asking questions related to filling forms for disabled candidates, schedule for entrance tests, admission to correspondence courses, etc,” Ashutosh said.
Many Jat students, wanting to apply for admission under Jat category, have also been calling the helplines.
“Students applying for admission to various courses in Delhi University are unsure whether the ‘Jat category’ is included under the OBC quota this academic year.
DThe National Commission for Backward Classes had included ‘Jats’ in the National Capital Territory of Delhi. We are informing students that if their caste is in the list made by the Central government and if they have a certificate that they belong to the non-creamy layer, they are eligible for admission under the quota,” Dean of Student Welfare said.