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Delhi duo, who cheated Amazon by claiming refunds on 166 phones, arrested

The accused Shivam Chopra opted for cash on delivery on all orders from Amazion and would pay through gift vouchers. He would later falsely claim that he never received the phone and ask for a refund.

By: Express News Service | New Delhi | Published: October 11, 2017 3:59 pm
amazon, amazon customer, fraud customer, amazon cheated, 166 mobile phones ordered, 166 mobile, fraudulent refunds, delhi news, indian express news To make the purchases from Amazon, accused Shivam Chopra had used 141 numbers and 48 different customer accounts. (Representational Image)

Two people had falsely obtained refunds from online shopping site Amazon on 166 mobile phones have been arrested by Delhi Police. The accused identified as Shivam Chopra and his accomplice Sachin Jain were arrested from Tri Nagar.

The police have further claimed to have recovered Rs 12 lakh in cash, 25 mobile phones and 40 bank passbooks. “The accused had ordered expensive phones like Samsung, Iphone, One Plus. Chopra had opted for cash on delivery on all their orders and would pay through gift vouchers. He then would falsely claim that he never received the phone and ask for a refund in the form of a gift voucher,” said a police officer.

The case came to light in June when the complainant in the case, Syed Ishaq (36) filed a complaint on behalf of Amazon Seller Services Private Limited alleging that a total of 166 orders for mobile phones were placed between April 2017 and May 2017. After an inquiry in the matter, the police registered a case in August.

On the basis of the mobile numbers used to make calls, questioning of locals and with the help of Amazon delivery boys, the police identified Chopra and arrested him on October 6. Police siad Chopra revealed that he purchased all the SIM cards from Jain who runs a telecom store in the neighborhood.

Chopra used to pay Rs 150 for one SIM and purchased about 150 pre-activated SIMs, police said.

To make the purchases, the accused had used 141 numbers and 48 different customer accounts and a refund in full was sought on all orders, the officer said. The accused would always put a different location near his locality for every order. Later, when the delivery boy would get lost Shivam would guide them to his house and after receiving the order he would call up Amazon and claim that he received empty boxes and ask for the refund, the police claimed.

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  1. B
    Oct 11, 2017 at 9:49 pm
    I ordered a cordless phone costing Rs 1000/- from Amazon, and really didn't get the delivery. Whereas Amazon claimed that it has been delivered. I had hard time for almost 2 months before they cleared the refund.. I stopped using Amazon sine then. Amazon need to really improve their order tracking system to avoid scammers both inside their delivery channel as well as from customer side.
    1. S
      Oct 11, 2017 at 6:16 pm
      No big deal, these companies can cheat 166 K customers any number of times at will. Individuals go behind the bar. Companies grow big.
      1. Johnny Sack
        Oct 11, 2017 at 7:32 pm
        spoken like a sacha chor.
        1. S
          Oct 11, 2017 at 8:56 pm
          Johnny Dude, Let us keep the lingua franca at the same level. Here are the encounters 1. Placed the order for Warm white LED bulb, But the market place supplied is calling me and negotiating to supply Cool day bulb. 2. Bought a saving foam, duplicate was supplied. Two giants Amazon and P G keeping mum after couple of follow ups. 3. On the appliance front, I have very long fun filled facts. Furnished a 2BHK using online portal purchased. These portals have highly paid team to contain the issues in favour including the above kind of responses. Please share your experience and not '2 cents'