Saturday, Oct 25, 2014

A new helpline for foreigners in the capital: 8750871111

20 calls were made to the helpline, but most callers wanted to know about the new initiative. 20 calls were made to the helpline, but most callers wanted to know about the new initiative.
Written by Prawesh Lama | New Delhi | Posted: February 13, 2014 3:21 am

In the aftermath of the Danish woman gangrape in Delhi, a new helpline for foreign nationals in the city has been started by police.

Police said the helpline, which will be operational 24×7, will only register complaints by foreign nationals. The helpline was started on Tuesday.

Police said in the past two days, 20 calls were made to the helpline, but most callers wanted to know about the new initiative.

A few of the calls were, however, made to lodge complaints. One of the complaints was by a woman, who lost her passport. Another complaint related to theft of a foreign tourist’s handbag.

Police said all the complaints were forwarded to the local police for follow-up action.

Police said the helpline — 8750871111 — will be monitored round the clock by an officer of the rank of sub-inspector. Joint Commissioner of Police Mukesh Meena (New Delhi range) confirmed the helpline had become operational. Meena has also been appointed as the nodal officer to deal with complaints of foreign nationals.

Sources said the recent incident of alleged harassment of Ugandan women also prompted police to start the helpline.

Police said the number would soon be put on the official website of the Delhi Police and social networking sites for the benefit of foreign nationals. “Local police is always there to register complaints of foreign nationals. But the helpline is exclusively for complaints from foreigners,” a police officer said.

In another step, police have decided to hold meetings once every three months with officer-bearers of associations representing foreign nationals in the city. The nodal officer has been directed to intervene, look into cases and issue directions to the DCP concerned, if need be.

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