A week after the Chandigarh Police arrested two people for allegedly making illegal transactions through cloned debit and credit cards,a similar case has now cone to the fore.
A Jalandhar resident has now come forward alleging that she was duped of Rs 1.5 lakh through illegal transactions from her State Bank of Patiala account in August 2012 in Mumbai. Nisha Sahi has sought the help of Chandigarh Police to file an FIR after her repeated attempts in other cities failed. The police said that they will look into the matter and an FIR would be lodged on Wednesday.
According to Sahi,on August 7,2012,she filled petrol in her car from Amar Service Station in Sector 39-D,Chandigarh. She allegedly made a payment of Rs 1,500 though her SBP ATM cum debit card. On August 19,2012,she allegedly received an SMS alert on her mobile phone that a sum of Rs. 10,000 had been withdrawn from her account. Sahi says she was surprised to see that a transaction had been made from her account even though the ATM card was in her possession.
She claimed that she visited various ATM machines to check her card but the machine allegedly rejected her card notifying a wrong pin code. She also claimed that she called on the Toll free number of the bank and also met the branch manager,but no one was able to detect the cause of the transactions.
According to Sahi,between August 19 and 21,a total of Rs. 1,57,619 were illegally transacted from her account. As per the passbook statement of her account,the withdrawals were made in Mumbai. The victim said that she had already sent a letter of complaint to the Cyber Crime Cell of Mohali on August 20,2012. Sahi claimed that no FIR had been registered there and that she came to Chandigarh to seek the help of the police.
With a rise in such incidents,B S Cheema,branch manager at Indian Bank,Sector 34, proferred certain tips that the public should follow. Any card whether it is debit,credit or ATM should never be handed over to anyone by the owner of the card. Whenever a card is given to be swiped,it should always take place in the presence of the card holder, Cheema said. No one should share his or her ATM pin code with anyone else, he added.
Rajesh Kalia,DSP (Cyber Crime) said that in the coming days,his team will send out a list of guidelines detailing steps to be followed to prevent ATM card theft.
First,one should never disclose his or her ATM pin code to anyone; one should never hand over his or her ATM card to anyone; whenever anyone visits the ATM machine to with draw cash,one should always check whether a security guard is on duty. If not,then one should call the bank to register a complaint on the matter. And last,whenever one enters the pin code on the ATM machine,one should always hide the entry by placing one hand on top of the other from which the entry is being made, Kalia said.