To provide quality treatment and patient hearing to critically ill patients who reaches PGI from far off states, the members of Faculty Association have written to the director to fix the doctor-patient ratio. They have also demanded to start the referral back system.
In PGI, annually 20 lakh patients are examined. Per day, there is a footfall of about 10,000 patients at new OPD. With poor health facilities in the adjoining states, the number of patients is ever increasing in the hospital. The doctors are forced to work more than 12 hours a day.
For instance, the OPD of internal medicine, get about 1,200 patients a day and there are about 10 residents examining them. Which means that one doctor has to examine about 120 patients per day.
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Further, daily about 500 new patients are registered in the OPD, and ideally each new patient requires about 15 to 30 minutes. However, because of time crunch and excessive rush, doctors cannot give adequate time to these patients.
In any OPD, a doctor devotes about 2-3 minutes to any patient. Most of the times, patients are left unsatisfied and there are chances of omission in treatment also. “There should be appropriate doctor-patient ratio. Unless the number is not fixed, doctors can not give adequate time and quality treatment to patients, which is the basic right of every patient,” said Dr SC Varma, head, internal medicine.
Twenty new patients per doctor a day, is the ideal number, a doctor suggested.
Manish Rathi, general secretary, PGI faculty association said, “It is inhuman for a doctor to examine above hundred patients a day. In other reputed hospitals, one doctor examines about 40 patients a day, however, in PGI, there is no count.”
“We have written to the director to look into the matter. The number of registrations per OPD should be fixed, so that limited number of patients are examined by per doctor. The move is not to provide comfort to doctors, but to provide quality care to critical patients,” he added.
The faculty members also stressed upon the need to start screening of OPD patients. “A team of medical officers should be constituted and they should screen every patient before registering them. Only those patients who are referred from other hospitals or who require tertiary care treatment should be registered.”
He added that at the moment, PGI registers every patient and maximum cases can be treated at a primary or a secondary-level hospital.