MC launches stray dog helpline

The status of the complaint can be tracked online with the complaint number.

By: Express News Service | Chandigarh | Published: July 10, 2014 2:03 am
Mayor H C Kalyan talks to a complainant in Sector 17 on Wednesday. (Source: Express photo) Mayor H C Kalyan talks to a complainant in Sector 17 on Wednesday. (Source: Express photo)

The Municipal Corporation on Wednesday launched a toll-free emergency services-cum-stray dog helpline.

Its number is 155304.

The timings of the call centre will be 8 am to 8 pm on weekdays and 9 am to 5 pm on Saturday, Sunday and public holidays.

Apart from calls about stray dogs, the residents can complain about roads in need of repair, non-functional streetlights, encroachment, maintenance of parks, problems in water supply or choked sewerages. The helpline was launched by Mayor H C Kalyan.

Complaints will be recorded in a online system, which will generate a complaint number that will be sent by SMS to the mobile number provided by the complainant. Simultaneously, a message will be sent to the officer concerned to redress the complaint. The status of the complaint can be tracked online with the complaint number.

People can also log into MC’s official website ,  <>click on “Online Complaints” and lodge a complaint. The complainant will have to enter his/her name, mobile number among other details. On submission of particulars, the system will generate a one-time password (OTP) and send it through SMS to the mobile number of the complainant.

A complaint number will also be sent to the mobile number of both complainant and the officer concerned. The status of the complaint can be tracked online with the unique complaint number and the one-time password.

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  1. R
    Feb 2, 2018 at 12:21 am
    Dear Leader, Thank you for reading the complaint. With a heavy and disappointed heart I am reaching out to you. I reside in sector 10 Panchkula. It is very exhausting to work and come back home for a sleep that you aren't able to get. I have trouble sleeping because of insomnia and anxiety. After much struggle if I somehow manage to fall asleep, the dogs won't let me do that. They continuously bark and fight from 11pm to 4 am to mention the least. This is devastating that how I am living in such a beautiful and organized city still struggling for healthy lifestyle/sleep. Please take some immediate actions. We expect help from the care takers of society. Looking forward to a positive response. Thank you! House no. 1003 Sector 10- Panchkula
    1. N
      Namrta saini
      Nov 10, 2017 at 12:53 am
      Please help me....i have been petting a since two years but suddenly one day in my absence a mun l bus came and picked her up...she was not at all wild and was human friendly...please tell me from where i can get her back as she was very dear to me.she has been picked up from 74A , 8 phase mohali
      1. V
        Aug 8, 2017 at 12:21 pm
        GOOD MORNING RESPECTED SIR.. this is to inform you that we, the residents of sector 37 b c, chandigarh requests your good self kindly take some serious steps against stray dogs who usually comes in the street, park and also in the market. we are afraid that they may cause serious bite. there are children, old aged people they often go to park frequently now they are really scared. it is therefore requested kindly look into this matter seriously and depute concerned official to do job at the earliest before any drastic episode occur.
        1. P
          Poonam Gupta
          May 27, 2017 at 1:34 pm
          Dear Sir, I am resident of Sadashiv Enclave Baltana. Please note that i have got your number from net surfing that you controls the stray dogs. In our society there are 15-20 dogs who make our life hell. they attack on children and ladies and no one is control them You are kindly requested to send Vet van and take them away. We shall be highly obliged.
          1. A
            Amandeep singh
            Jan 27, 2017 at 5:02 am
            Sir there are allot of stray dog in 40A chandigarh in housing board house please arest this stray dog as soon as possible
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