For failing to send a customer to Canada on a work permit as promised, despite having received an advance amount of Rs 1 lakh, a city resident running an immigration agency, has been directed by the State Consumer Disputes Redressal Commission to pay the complainant the entire deposited amount along with Rs 50,000 as compensation and litigation cost.
Complainant Ranjeet Singh, a resident of Shaheed Bhagat Singh Nagar, submitted that he wished to go abroad on a work permit, which is why he approached Vivek Kapoor, a resident of Sector 17, Panchkula, who runs a business immigration consultancy centre. The opposite party agreed to send the complainant to Canada on a work permit for 16 months at Rs 3.6 lakh.
Ranjeet deposited Rs 1 lakh as advance amount, in 2009 and the agreement executed between both the parties stated that the opposite party would arrange a job for the complainant in Canada and shall also arrange for a visa and work permit for 16 months.
Later, the opposite party demanded Rs 90,000 extra, along with Rs 3.6 lakh on account of medical examination and for the extension of work permit, promising that Ranjeet will be informed about the date of departure to Canada.
Ranjeet alleged that he paid the entire amount but even after two weeks, there was no confirmation.
Thereafter, Ranjeet asked the opposite party to refund his amount but the same was refused. Thus, a complaint was filed with the consumer court.
However, the opposite party, in their written version denied of any payment. It was further stated that the opposite party never promised Ranjeet to send him to Canada on a work permit.
The opposite party also failed to prove that the amount of Rs 1 lakh was ever refunded. Hence, the opposite party has been asked to refund Rs 1 lakh, besides Rs 40,000 towards as compensation and Rs 10,000 as litigation cost.