Deducing the wrong age of a cow from her teeth has earned an insurance company a penalty of Rs 11,000.
The National Insurance Company has been held deficient in services for not paying the full insurance amount of the deceased cow to the owner and has also been directed to pay the balance of Rs 10,000 by the UT Consumer Forum.
Harichint Singh,a resident of Maloya had insured five cows with the company for Rs 1.4 lakh. When one of his cows died in December after falling sick even after being treated by a veterinary doctor of Government Hospital,Sector 38,Singh approached the insurance company for a claim of Rs 25,000. However,his claim was settled at Rs 15,000 against the full insured amount as per the report of the companys investigator.
The investigator Ravi Mani in his report said that as the cow had eight teeth,which were complete,she had aged and was not six months old as claimed by Singh and the market value of he cow,hence,seemed to be Rs 15,000.
However,the post-mortem report of the cow revealed her age as six-and-a-half years. The market value of the cow before her illness was also put at Rs 25,000 by the doctor who treated her.
It was also brought to the notice of the forum that the company had not raised any objections before regarding the cows age and the insured amount of Rs 25,000 at the time of insurance.
The forum maintained that the value of the deceased cow could not be reduced by the company based on the report of the investigator who had failed to indicate his degree in his report. Ruling,The opposite party (National Insurance Company) could not assess the value of the cow as Rs.15,000 at the time of death arbitrarily. The forum also found the company indulging in unfair trade practices.