Inadequate parking,unkempt platforms,dirty washrooms,shortage of waiting halls,heaps of debris and garbage. Welcome to Inter-State Bus Terminal,Sector 43 which is a perfect example of administration’s apathy towards delivering the promises made umpteen times.
Basic amenities like toilets and potable water are a luxury at the terminus which administrators fail to provide. Far from being hygienic,the public conveniences are a picture of neglect,causing inconvenience to thousands of passengers visiting the ISBT everyday.
Former UT Administrator Gen SF Rodrigues (Retd) during his visit in 2008 directed the officials to equip the terminus with innovative technology,including electronic boards displaying information about the arrival from and departure of buses to important destinations and proper medical facilities along with a crisis management team and panel of doctors to handle any kind of exigency,but all tall claims seem to have fallen flat with even the most basic amenities lacking.
The Administration promised to equip the bus terminus with an air-conditioned waiting lounge,having seating capacity of 15,for the ISBT where commuters arrive in hundreds. With the contract for two-wheeler parking not being renewed,people are at receiving end. With paid parking lots always full,scores of visitors,especially frequent travellers,park their vehicles at the ISBT unsure of safety. The underground parking for two-wheelers has remained unused for more than a year. Even the pre-paid booths are non-functional,as a result of which passengers are fleeced by auto-rickshaw drivers.
The ineffective mechanism check on shopkeepers,speaks plenty about administration’s ignorance. A packet of chips with MRP of Rs 20 is being sold for Rs 25 and a bottle of mineral water costing Rs 15 is given for Rs 20.
“Heaps of debris and garbage remained scattered on the platform used by scores of passengers,making surroundings utterly unhygienic. The sanitary system is in shambles with no one to look after and public always at the relieving end” shares Anand Sharma,a daily commuter to Ropar.
Only a handful of employees hired by the transport department are looking after the sanitation of the entire terminus. In the absence of a regular contractor,cleanliness has become the primary casualty at the bus terminus.
However,UT Administration shows some ray of hope. PS Parmar,CTU General Manager said,”We are floating two tenders shortly. The E-tender for sanitation upgradation will be floated on March 30 and tender for parking sites tomorrow. Other projects are also in pipeline. In best interest of people we intend to push them soon.”
The contract will be renewed after five months of sanitation contract having been lapsed. Reason for delay in renewal of contract is stated to be adminstration’s failure in attracting many bidders. Few months back,only one bidder came forward due to which the contract was decided to be retendered.