Two days after a glass piece was found in the meals of two passengers in the Chandigarh-New Delhi Shatabdi, the Northern Railway in its enquiry report has held the catering company negligent while delivering food to passengers.
A penalty of Rs 2 lakh has been imposed on the catering company.
A senior Northern Railway official said, “Representatives of RK Associates (the licensee) were asked to give an explanation on the issue. Subsequently, the officials of railway board found the licensee to be at fault and a fine of Rs 2 lakh has been imposed. Also, the board has grounded the licence and confiscated the medical certificate of a catering manager of the catering company who was responsible for maintaining hygiene and food quality of the food on
- Passenger thumbs up to upgraded Chandigarh-New Delhi Shatabdi Express
- In the house this year: Canteen staff trained in top institutes
- Refurbished Shatabdi train gets thumbs up from Khattar
- UT Consumer Forum: IRCTC to pay fine of Rs 30,000 for serving food with ‘dead insects’
- Central Railway records 25 per cent jump in fines imposed on pantry cars
- Hygiene off track in Railways catering: CAG report
In the past one year, according to railway officials RK Associates caterers have been fined thrice for their negligence in maintaining hygiene and food quality so far. The railway board has sent them a warning letter on the matter and their contract may be terminated if there are more complaints from passengers in future.
On Monday, two passengers travelling by the executive class of Chandigarh-New Delhi Shatabdi (12046) complained about a glass piece in their meals. An official inquiry was ordered into the incident and inspections were also carried out at the licensee’s base kitchen in Ambala.