E-Sampark centres set up by the UT administration have proved to be a hit among city residents with over 27 lakh transactions carried out in 31 centres in urban and rural areas in the last year.
There have been over 2.5 lakh transactions a month in 2013,said Prerna Puri,Additional Secretary Home,UT administration,who also holds charge of the IT department. People are understanding the advantages of such facilities,she added.
The UT administration,in November last year,had introduced E-services in 10 more centres across the city. They offer all 22 Government to Citizen (G2C) and six Business to Citizen (B2C) services offered by others centres in the city.
It is not that certain services are more popular among people. Utility-based services like telephone bills,electricity bills and bus passes are frequently used,while services like death or birth certificates are relatively less used,said Dr Sanjay Sood,Head of the State E- governance team.
The E-governance department is also working on capacity-building measures to make all government offices tech-savvy, said Puri.
Three new E-governance projects are in the pipeline for the city.