Banks not following RBI guidelines on E-aadhaar acceptance

With the Unique Identification Authority of India (UIDAI) coming out with a solution to address the problem of non-delivery of Aadhaar cards through post,it seems that city banks are not ready to accept the remedy

Written by Priyanka Sharma | Chandigarh | Published: August 20, 2013 3:34 am

With the Unique Identification Authority of India (UIDAI) coming out with a solution to address the problem of non-delivery of Aadhaar cards through post,it seems that city banks are not ready to accept the remedy.

As per Information Technology Act,2000,the e-aadhaar document is to be treated at par with the printed Aadhaar card. Still various banks refuse to accept the printed copy of the downloaded version owing to poor communication of the government’s memorandum issued more than four months back.

Even as e-Aadhaar remains equally valid,officials at many local branches do not accept it as an original document causing trouble not only to customers looking forward to opening bank accounts but also to those who wish to link their bank account with their Aadhaar numbers and avail of benefits of various government subsidies. This includes Direct Benefit Tranfer (DBT) programme for cooking gas which will be launched in the city in less than two months.

“The bank needs to authenticate a person’s identity and address with the original documents. Till now,we dont consider the printed version of e-Aadhaar as original. Our branch has not received any notification yet,” said Poonam Sethi,deputy manager,State Bank of Patiala,Sector 17. Speaking on the same lines Senior Officer ICICI Bank Sector 17,Raj Kumar Yadav said,“As we haven’t received any notifications to accept e-Aadhaar,we don’t reagrd it as an original document. We are free to reject the downloaded version.”

However,banks maintained that they function as per the official guidelines. Lead District Manager (LDM) Kuldeep Gupta,said,“The banks are clear about RBI guidelines. Recently,the Regional Officer of RBI emphasised on acceptance of e-aadhaar. With heads of all banks aware of the guidelines,customers shouldn’t face any problems in this regard.” He added,that he was yet to receive any complaint regarding the matter.

There are also some bank branches in the city who are in resonance with the LDM’s statements. “We have no issue accepting e-addhaar. In fact,our branch also accepts the enrolment receipt number and waits for the actual Aadhaar number”,said N K Ghai,senior manager,Andhra Bank,Sector 17.

However,this is not the case with customers of other banks. “I didn’t receive my Aadhaar number for some five months. When I approcahed HDFC bank,Panchkula with my e-Aadhaar number,the bank refused to accept it”,said a resident who did not wish to be named. Adding uncertainity to the matter,when approached by Newsline the Sector 17 branch maintained that the bank accepts e-Aadhaar and have not received any complaints. The bank official added that they would rectify the mistakes if brought to notice.

As very soon the banks will be flooded with requests for seeding of Aadhaar with their accounts as the DBT programme on gas cylinders hits the floor on October 1 in the Tricity,maybe it is time for them to put thier act together.

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