Agencies: Multiple LPG connections will have to be surrendered

With the October 31 deadline for blocking of multiple connections by LPG agencies approaching,the agencies have stepped up Know Your Customer (KYC) compliance leading to heavy rush at most of the booking centres.

Written by Shivani Yadav | Chandigarh | Published: October 16, 2012 1:43 am

With the October 31 deadline for blocking of multiple connections by LPG agencies approaching,the agencies have stepped up Know Your Customer (KYC) compliance leading to heavy rush at most of the booking centres.

Oil companies will share customer data to prepare the list of defaulting customers with more than one connection and stop supply to these. Such households will be also be personally visited by the dealers to confirm their status and illegal connections will be surrendered immediately. To facilitate this,the KYC formalities with the respective gas agencies are being done on a priority basis.

The definition of ‘One household,One LPG connection’ permits no more than one LPG gas connection in any one family consisting of a husband,wife,dependent children and dependent parents in one dwelling unit,having a common kitchen. However,even within a family,a father and son can keep multiple connections if they maintain separate kitchens. But,under the new order,these connections have to be under different names,if on the same address.

Multiple LPG connections held by families will have to be surrendered first and then fresh connections be applied for,if they are to be acquired at the same residence by two independent families. “If we receive a special request from any such family,at most the gas agency can ensure that the day the connection is surrendered by one member,another can acquire a fresh one simultaneously,” says an official from Bharat Gas. The connections are,however,transferable only in case of death of a customer.

“The companies have the data of consumers who have more than one connection in their names and residences where multiple connections are being maintained by different people to justify that they are not family and running separate kitchens,” says an official from Indian Oil Company.

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