Anand Mahindra apologises for TechM’s HR insensitivity

The audio clip on the conversation between a Tech Mahindra employee and the HR executive has gone viral on internet which prompted executives to tender a public apology through Twitter

By: ENS Economic Bureau | Bengaluru | Updated: July 8, 2017 2:10 am
Anand Mahindra apologies, HR tech mahindra, HR audio TechM', TechM', Tech Mahindra firing, Tech Mahindra chairman Vineet Nayyar, Indian express, india news, latest news Anand Mahindra, Vice-Chairman and MD, Mahindra Group.

Mahindra Group chairman Anand Mahindra has publicly apologised for the manner in which an employee of Tech Mahindra was ordered to submit his resignation. Tech Mahindra chairman Vineet Nayyar and CEO C P Gurnani, too, apologised about the incident. The audio clip on the conversation between a Tech Mahindra employee and the HR executive has gone viral on the internet which prompted these executives to tender a public apology through twitter. Anand Mahindra, tweeted, “I want to add my personal apology. Our core value is to preserve the dignity of the individual and we will ensure this doesn’t happen in future”.

In the recording, the human resources executive was heard that the decision to lay off employees was part of a “corporate decision”. The audio clip that lasted over six minutes also revealed how the employee was being forced to put in his papers by 10 am the next day or his services at the company will be terminated. The HR representative was also heard telling the employee that all the departmental heads had been privy to the matter before coming up with the layoff decision.

Tech Mahindra had an employee headcount of 117,693 at the end of FY17 and there were also reports that the IT major was planning to lay off around 1,500 employees. Joining ranks with Anand Mahindra, Gurnani tweeted, “I deeply regret the way the HR representative and employee discussion was done. We have taken the right steps to
ensure it doesn’t repeat in the future”.

Even Vineet Nayyar, vice-chairman, Tech Mahindra, said in a statement, “We have become aware of the incident involving conversation between an employee and a company HR representative. We deeply regret the manner in which the discussion took place, and have taken necessary corrective steps to ensure that this does not happen again in future.”

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  1. P
    prashant
    Jul 10, 2017 at 11:08 am
    In almost all Indian IT services forms this type treatment of technical employees is rampant. In Syntel Pune 1n 2015 layoff where around 5000 people were forced to resign A HR executive made huge money in the form bonus for saving the company the notice period money. He (abhi__k pandey) summoned the targeted employee and threatened each person with termination letter which stated being fired for bad performance if the person does not submit resignation with in one hour and the employee is further instructd to seek immediate release without serving notice period. once employee complies to avoid blot on career due to termination on performance ground, his entire dues are forefeited by adjusting against 3 month notice period and the person letoff with non compete agreemnt undertaking. directors made killing by claiming sr replacement bonus - one lakh for each person fired many taking home 50 lakh to90 lakh each
    Reply
  2. A
    Amrita
    Jul 8, 2017 at 11:03 am
    LIfe has a strange way of repeating itself. This is karmic. When i met the chief Executive of a rather high profile Delhi based NGO and complained of the shoddy way Id been treated in a similar manner when i was asked to resign. Neither were my dues cleared. His response was life is tough. A few years down the line he was asked to leave due to a ual harassment case. As to the HR staffer who gave me my marching orders he was a YES man with no spine. i hope more and more people speak up as organizations treat employees shoddily. I have not gone back to tht office and never will. It left a bitter taste in the mouth.
    Reply
  3. S
    shashank
    Jul 8, 2017 at 10:27 am
    ask these big honchos to run the company with 100 people, But for serving corporate America, they would be in the same position as the guy who was asked to lay down his papers, pathetic.
    Reply
  4. A
    Apte
    Jul 8, 2017 at 9:25 am
    1. Termination of employees is indeed a common occurrence now, particularly in the information technology (IT) sector. It is good that apology has been given by those at the helm of Tech Mahindra. 2. Here, I am reminded of several news reports about employees in IT sector. There were also reports about formation of trade unions in some IT companies. 3. Though there are allegations of unfair labour practices, I do not think that there is exploitation. It is often alleged claimed that employees in the IT sector have to put in long working hours. Yes that may be true. Question is whether the concerned employees are compensated for extra hours of work or not. It is for the concerned employees to decide. If they are not fairly compensated for extra hours, they can change jobs. No one is compelled to put in long hours. 4. Dismissal of under-performing employees cannot be called exploitation. Of course, employees of IT sector who wish to form unions should be free to do so.
    Reply
  5. A
    Ash
    Jul 8, 2017 at 8:39 am
    The way the woman HR employee behaved while asking employee to exit on his own by 10 am next morning is nothing short of atrocious ,arrogant behaviour.How did she get to be VP,HR.There is no remedy except firing the woman in the same brutal way ,leave by 10 am tomorrow.Out of the blue ,you ring up a guy and tell him you are fired.I assume he is a technical person.I would never want to work with such a company,inspite of apologies coming forth now.Totally Distastefully,arrogance in the way she is threatening the guy about not getting reference letter etc.You are terminating the guy because company messed up,not the employee.Tech persons make the money for the company ,not the HR people.Somebody out there should ram that into their heads.Everyone has commitments ,and this should have been conducted in an apologetic manner.Of this guy were to kill himself,could the company be held responsible?Any lawyers?
    Reply
  6. L
    l s
    Jul 8, 2017 at 6:44 am
    These companies now day's count their profit's every quarterly. Olden day's, profits were counted annually. Not satisfied with their annual profits, these greedy people want profit every month. Money mongers. Not bothered with other employees lives and the ruin of their families. Shame on these I T companies. They only want their bank accounts full. Just see the fat ries their top people take.
    Reply
  7. J
    JSRM
    Jul 8, 2017 at 6:28 am
    Core value of the company has come out in open from the hiding. Companies have a psuedo dignity as core values . At the lip level something spoken and at the heart level something else is done
    Reply
  8. A
    Anand
    Jul 8, 2017 at 2:56 am
    The neccessary step is to make sure the call is not being recorded Just think about the engineer who was forces to put paper
    Reply
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