Air India’s Rs 100 ticket offer: Website remains down on second day

Air India's website had on Wednesday crashed, perhaps due to heavy booking load following its offer.

By: Express News Service | New Delhi | Published:August 28, 2014 12:48 pm
Air India's website had crashed on Wednesday owing to heavy traffic following its offer. Air India’s website had crashed on Wednesday owing to heavy traffic following its offer.

National carrier Air India’s website continued to remain down on Thursday, on the second consecutive day of its limited period offer on discounted tickets for Rs 100.

Just like day 1, the website on Thursday remained unavailable as clinking on its link showed a page with ‘The Service is Unavailable’ message making it impossible for the customers to book the ticket.

airindiaserviceunavailable_

As the website continued to remain down, the customers willing to book a ticket fumed on the poor services. “When they can’t handle the response, why do they even announce such offers. Such a scheme is nothing but a mere eye wash to fool people. We tried logging on to the Air India website throughout the day through different systems, but our efforts yielded no results,” claimed Sahil Kapoor, working in a private firm in Hyderabad, who tried booking a ticket to Delhi for the coming week.

Air India’s website had on Wednesday crashed, perhaps due to heavy booking load following its offer. The website, hosted by National Informatics Centre crashed minutes after the offer started.

airindiasite_475

The bookings under the offer, which is exclusively for five days from August 27 to 31 for travel between August 27 and September 30 only, were announced to celebrate its merger with erstwhile Indian Airlines in 2007 and can be made only through the airline’s website.

The national carrier claimed a glitch in the server for the crashing of the site apologised to its passengers for the inconvenience.

airindia_475

“Air India expresses its sincerest apology to customers who tried to access our website during the last few hours. We are experiencing some technical problem with our servers and doing everything to minimise the amount of time necessary to restore our website,” the airline had posted on its Facebook page.

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  1. A
    anil
    Aug 31, 2014 at 8:06 am
    kindly mail us ..............if there is any cheap flite ticket to go from jammu to hyd.
    Reply
    1. I
      iyyappan
      Aug 31, 2014 at 8:46 am
      plz give offer on diwali hoildays........nly for me and my friends
      Reply
      1. A
        aj
        Nov 15, 2014 at 8:29 pm
        Its true wat you say.but it maybe even more sinister....they want the traffic for something else for covert practises. Testing servrs is too naive for a company to do. The benefits of airindia are alwys enjo by their own staffs . Sick!
        Reply
        1. A
          aj
          Nov 15, 2014 at 8:35 pm
          Why calling yourself indian is always wrong !!! This is one example... Thereis fundamentally everything wrong in india so why this hypocrisy always & still the exploited individuals voice mooted and just reduced to common babble....P.s..My name and being anonymous is imaterial andnot cowardice.
          Reply
          1. D
            divya
            Aug 31, 2014 at 8:41 am
            have u booked tickets
            Reply
            1. G
              Gaurav
              Aug 29, 2014 at 5:45 pm
              Fake offers.....Just fooling indians.......maybe their website was down on a purpose...........ek teer se do nishaane.........Air India day bhi manale aur loss bhi naa ho aur waah waah bhi ho jaaye............Dumb people failed by fake people standing on the top management.
              Reply
              1. G
                Ghazi Hasinuddin
                Aug 30, 2014 at 6:57 am
                Its all about disgusting or we can say that, this is new way/idea to make fool....... otherwise if site have been crashed then they should recover as soon as possible....
                Reply
                1. K
                  Krystal
                  Aug 28, 2014 at 11:47 am
                  Its all fake... the first day, website was totally crashed and next day' evening, there wasn't updates on any offers.. it was all same like other Air carriers. Stop fooling customers. We have enough of other works do rather than keep chekcing whether the offer is genuine or not..
                  Reply
                  1. C
                    clear
                    Aug 28, 2014 at 12:59 pm
                    they cannot handle website, how they are going to handle fleet????
                    Reply
                    1. M
                      Miheer Shah
                      Aug 28, 2014 at 3:55 pm
                      So the website was down for 36 hours. And when it started working it says the 100₹ fare category is sold out. How many customers were able to avail this offer? 10?
                      Reply
                      1. R
                        rakesh
                        Aug 28, 2014 at 1:03 pm
                        u r absolutely right....
                        Reply
                        1. K
                          Kumar
                          Aug 30, 2014 at 8:45 am
                          This offer is just to 'test their servers' as part of a "LOAD TESTING" and notthhhinnggg else.... Customers must demand AIR INDIA to disclose the details on how many tickets were sold out along with the Customers' details like email id OR mobile number. I want to talk to at least one such person who had booked a ticket in this offer and want to see the penger travelling. I am sure not even 10 tickets would have been sold to customers from this offer..........................
                          Reply
                          1. R
                            rahul raina
                            Sep 3, 2014 at 5:59 pm
                            Junk and cheat offers I must say from Air India...Fooling the people totally...
                            Reply
                            1. P
                              pradeep pandey
                              Aug 29, 2014 at 6:54 am
                              Delhi to Jammu
                              Reply
                              1. R
                                Raheem Shaik
                                Aug 28, 2014 at 9:57 am
                                o
                                Reply
                                1. u
                                  udupi101
                                  Aug 31, 2014 at 12:44 am
                                  This Air India is cheating the public by announcing Rs. 100 per penger which should be booked online but the website crashed the same day.
                                  Reply
                                  1. A
                                    Akash
                                    Aug 28, 2014 at 7:39 am
                                    It is not down. Site is not site. It is. URL is: s:book.airindia/itd/i...
                                    Reply
                                    1. R
                                      rajashekar
                                      Aug 29, 2014 at 3:10 pm
                                      Hyderabad to Mumbai
                                      Reply
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